Bombay Bicycle Club


Privacy Policy

Introduction

Last updated 19 September, 2020.

We are dedicated to protecting the privacy of people using our website and apps. We take the confidentiality of personal data seriously. By accessing and using our website and apps, you agree to the terms of this Privacy Policy and consent to the processing of your data as described in this Privacy Policy.

This Privacy Policy only relates to personal data collected through the Bombay Bicycle Club website and apps published by My Orders Ltd. It does not cover personal data provided to Bombay Bicycle Club by any other means or via any other website or app.

Part One: All users of the Bombay Bicycle Club website and apps are promised that:

Part Two: How we use your data

Part Three: How long will you keep my data?

Part Four: Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

To get in touch, email: info@my-orders.com.

You may be asked for ID to confirm your identity.

Part Five: Cookies

Currently cookies are used on the Bombay Bicycle Club website to identify you for usability purposes. For example, cookies are used to persist your log-in session should you choose to log-in to the site. Cookies may also be used to prefill your shipping and/or billing address to make checkout easier. Your data is not shared with third parties beyond what is necessary for payment processing and order fulfilment.

For further information on cookies please refer to www.youronlinechoices.com/uk/your-ad-choices.

This site includes instructions on how to accept or reject cookies and also how to remove them should you wish to do so.

Part Six: Disclaimer

If Bombay Bicycle Club provides links to other services, Bombay Bicycle Club is not responsible for the content or privacy practices of these services. Bombay Bicycle Club reserves the right to modify, alter or otherwise update this Privacy notice at any time and you are therefore encouraged to review it from time to time.

Part Seven: Contact Us

For any queries related to orders, please contact the restaurant directly by phone.

For questions or concerns relating to privacy, please contact us by email at: info@my-orders.com.

Refund Policy

Customers can request a full refund if they contact Bombay Bicycle Club within 5 minutes of placing an order.

Where customers are dissatisfied with the food provided, they can contact Bombay Bicycle Club by phone to discuss the causes of dissatisfaction. In cases of dissatisfaction, Bombay Bicycle Club may choose to offer a voucher to spend on next visit, but this will be entirely at the discretion of Bombay Bicycle Club.